Guide

Deleting your account

You can delete your Layerbase account yourself, from the dashboard, without contacting support. It cancels your billing and tears down every live cloud resource you own. This page explains exactly what happens, what gets erased, and what is kept.

How to delete

Open your cloud dashboard, go to Settings, and find the Danger Zone. Click Delete my account, then type your exact account email into the confirmation box. The button stays disabled until the email matches, so there is no way to delete by a single misclick.

The dialog also offers an optional, unchecked-by-default box: Also permanently erase all my backups. This cannot be restored by anyone, including Layerbase support. Leave it unchecked to keep the default behavior, where your backups are retained and support can restore your account. Check it only if you want your backups erased for good. When it is checked you must type a second confirmation word, ERASE, in addition to your email before the button enables. This double confirmation exists because erasing backups is immediate and cannot be undone by anyone.

There is no undo button in the dashboard. Confirming starts the teardown right away and signs you out.

What happens when you confirm

Billing stops first. Any active subscription is canceled immediately, so you are not charged again while the rest of the teardown runs. Cancellation here is not the graceful end-of-period cancel you get from the plan page: deleting your account revokes the subscription outright.

Then your cloud resources are purged across every server that holds your data. Running clients lose their connection at once, since the live databases are being torn down. The purge takes roughly 20 to 60 seconds depending on how many databases and backups you have. It runs on the server, so it finishes even if you close the tab.

What is erased

The purge removes every live resource tied to your account, on every active cloud server:

• - Every cloud database you own (containers, volumes, and routing).
• - Your API keys.
• - The DNS records for your databases.
• - Connected integration state, including preview-branch mappings and stored integration tokens.

What is kept (default)

If you leave the erase-backups box unchecked, self-serve deletion is a soft purge: the live side is torn down, but your backups are retained in full, along with a minimal cloud account record. Layerbase is built to never silently drop your data, so nothing in your backup history is deleted as part of deleting your account this way.

Because your backups and a minimal record are kept, an administrator can reinstate an account that was deleted by mistake. If that happens, contact support and we can restore it. This is a manual recovery, not a self-serve one.

Erasing your backups (optional)

If you check Also permanently erase all my backups and type the ERASE confirmation, deletion runs the full erase instead of the soft purge. Every backup is deleted immediately, including the most recent copy, along with the minimal ownership record we normally keep.

This is irreversible. Once your backups are erased, no one can restore your account, including Layerbase support. There is no grace period and no recovery window: the erase happens as soon as you confirm. Choose this only if you are certain you want your data gone for good, for example to exercise a right-to-erasure request. If you are unsure, leave the box unchecked and your backups stay restorable.

Delete an account vs cancel a plan

These are different actions. Canceling your plan keeps your account and databases and just drops you to Free-tier limits at the end of the paid period. Deleting your account removes the account and its databases entirely. If you only want to stop paying, cancel your plan instead of deleting.